Contact us

Contact us

Get In Touch With Us

SCORE Sports Management Sdn Bhd (747005-X)

C-3A-33A. Camilia Block,
10 Boulevard, Lebuhraya SPRINT, PJU 6A,
47400 Petaling Jaya, Selangor, Malaysia

Tel : +603 7726 4277
WhatsApp : +6011 5931 0100
Registration Inquiries : register@score.my
General Inquiries : info@score.my

I would like to register as a sponsor

Frequently Asked Questions

It is on 18 & 19 July 2026 (Saturday & Sunday). The 5KM and 10KM categories will be held on 18 July 2026, while the 21KM and 42KM will be held on 19 July 2026.

SCORE Marathon 2026 will be held in Putrajaya. The exact venue will be announced at a later date.

 Registration for the event will close on 30 March 2026, or once all slots have been filled—whichever comes first

The distances available are 5KM, 10KM, 21KM, & 42KM.

Participants must be:

  • Aged 4 years old and above on Saturday, 18 July 2026, to participate in the 5KM category. Participants aged 4 to 12 must be accompanied by at least ONE (1) adult participant aged 18 years and above.
  • Aged between 10 to 15 years old on Saturday, 18 July 2026, to participate in the Malaysian 10KM Junior category.
  • Aged 16 years old and above on Saturday, 18 July 2026, to participate in the 10KM category.
  • Aged 16 years old and above on Sunday, 19 July 2026, to participate in the 21KM category.
  • Aged 18 years old and above on Sunday, 19 July 2026, to participate in the 42KM category.

Age qualification will be taken as of Event Day.

The flag-off times will be announced on a later date.

The race routes will be published on the SCORE Marathon Official Website here: Routes 

You may also follow the SCORE Marathon Facebook Page and/or Instagram Page to get updates on race route maps closer to the event date.

Yes, the Cut Off Times are as follow:

  • 5KM – 1 hour 30 mins
  • 10KM – 2 hours 30 mins
  • 21KM – 4 hours
  • 42KM – 7 Hours 15 mins
    For 42KM, there will be checkpoints along the route. If you do not reach any checkpoints within the stipulated times, you will be disqualified and may be required to board the sweeper bus. You will not be entitled to collect the finisher entitlements.

Unfortunately, finisher items are only reserved for registered participants who have completed the race. The finisher items can only be collected at the finishing line after the race. 

All participants will have to complete their run within the cut-off time to receive the finisher entitlements. Participants who are unable to finish the race within the cut-off time will be disqualified (DQ).

Yes, it is necessary. The race organizer reserves the right to deny entry of runners into the start pen without valid race bibs. 

Pets, bicycles, in-line skates, prams, push carts, shoes with built-in or attached rollers and any other wheel-run objects are not allowed on the course of the Routes other than Official Event and Medical Vehicles. The only exception to this rule is for the 5KM Fun Run category, where prams, strollers, and wheelchairs are allowed. However, we don’t encourage this. Please note that if you choose to bring a stroller, it will be at your own responsibility and risk. Our team will not be liable for any incidents or accidents that may occur as a result of using a baby stroller during the event.

There is a complimentary baggage check-in service at the race village where runners can deposit their belongings.

*Counters will only accept items secured in bag(s). Whilst maximum care and security will be enforced, the Organiser will not be responsible for any lost or damaged items, or delay in retrieving the bags. Participants are advised to arrive 1 hour before their start time to deposit their bags.

Please alert the route marshals or medical responders for medical attention.

Participants can check their official results by scanning the QR code on their bibs within 12 hours after the event has ended. Official results and ranking are based on the ‘Gun Time’.

‘Gun Time’ (officially accepted by the IAAF as the valid mode of measuring running time) is recorded as soon as the gun is fired and it includes whatever distance you had covered before you actually reached the start line.

‘Net Time’ is recorded only when you cross the start line. Race ‘Net Time’ is often shorter than Race ‘Gun Time’ as many runners do not cross the start line until several minutes after the official ‘Gun Time’ has begun.

If you registered for the Full Marathon but run the Half Marathon instead, you usually won’t get the Full Marathon finisher medal or certificate, because most races only award finisher entitlements to those who complete the distance they registered for. In this case, the race will typically mark you as DNF (Did Not Finish) for the Full Marathon.

You are allowed to change your distance or category before 1 May 2026. Any change requests received after this date will not be entertained. You may write to register@score.my for your request.

Yes, we’ve introduced the SCORE Double Challenge this year which allows participants to join up to 2 race categories. However, the combination of the 2 categories must be from different race days

T-shirt sizes can only be changed within 2 weeks after your registration. After this period, no changes in t-shirt size will be accepted. All change requests must be submitted before 01 May 2026. Any requests received after this date will not be accepted.
You may write to register@score.my for your request.

You may send an email to register@score.my regarding this request.

Yes, as set by the Sports Commissioner Office of Malaysia, it is compulsory to purchase the Group Personal Accident Insurance.

No. Registration fees are strictly non-refundable.

This is strictly not allowed. Please note that insurance coverage will not apply if someone else uses your bib.

⁠If the above error messages appear, please check your checkout cart. Your ticket will appear back in your cart, and you can continue with the payment process from there.

Credit/Debit card, Atome, Internet Banking, E-Wallet

If you did not receive your confirmation email, please check your spam, junk, promotions and social folders, or any other tabs in your inbox. If it is not there, please email info@heyjom.com with your full name, IC/passport number, and email address used for registration. Alternatively, you may also view your event on your HeyJom mobile app dashboard.

An email confirmation will be sent to the email address that you used to register for the race.

There could be several reasons:

  • The email is in your spam folder or junk mailbox.
  • The email has been blocked by your mail server and/or is treated as spam. 
  • Your registration was not successful.
  • There was an error in your email address.

Please check your spam/junk mailbox or your registration status via HeyJom. If all the above fails, please contact us at register@score.my and provide the following information:

  • Name
  • Email Address used for your HeyJom account
  • Contact Number

Please allow at least 3-5 working days for investigation.

A copy of your identification (e.g. Malaysian IC, passport) and a copy of your confirmation slip with the REPC QR code. Both soft and hard copies are accepted.

Race Entry Pack Collection is on 16, 17 & 18 July 2026 at IOI Grand Convention Centre (Level 3), IOI City Mall, Putrajaya.

Collection times are:

  • 16 & 17 July – 10 am – 8 pm.
  • *18 July – 10am – 5pm.

*Race entry pack collection on 18 July 2026 is strictly for 21KM & 42KM participants only.

Click here for more information on Race Entry Pack Collection (REPC)

Yes, but you must have a copy of their IC (softcopy) and their REPC QR code – which will be given on a later date. Each collector can collect up to a maximum of 3 race packs only.

You will receive the race entry pack at least 1 week before the event.

There will be STRICTLY NO collection on the event day. You may get your friend/family to collect your race entry pack for you on the collection days, or opt for race entry pack delivery during your registration process.

Please click here for more information about the winners’ awards. Only participants in the High Performance category are eligible to win prize money.

The High Performance Category at SCORE Marathon 2026 is designed for runners who aim for podium finishes. 

Participants registering for the 42KM, 21KM, or 10KM may apply by submitting qualifying results from World Athletics–certified or officially measured races within the period of 1 Jan 2024 to 27 Feb 2026. Applications are open from 1 Jan to 27 Feb 2026, and all submissions will undergo verification. Acceptance is not guaranteed and is subject to the organiser’s approval. Only those officially accepted into the High Performance Category will be eligible for prize money.

Click here for more information on the High Performance Category.

No. Only participants selected in the High Performance Category are eligible for the winners’ awards.

For prize winners or possible prize winners, disputes and appeals must be made on-the-spot at the Winners’ Verification Booth within 30 minutes of the published results on the results notice board on-site.

All winners must present their original identification document (such as Passport and Identity Card) for verification at the Winners’ Verification Booth. Winners who failed to do so will result in disqualification (DQ).

All winners must present themselves during the prize presentation ceremony on the race day to collect their winners’ awards. All uncollected prizes will be forfeited.
Prize money will only be transferred to the winners’ bank accounts within 30 – 60 working days after the Organiser receives the anti-doping results. Winners who failed to attend the prize presentation ceremony will not receive their awards.

Road closures will be implemented in stages during the event. Full traffic advisory and reopening times will be published closer to race day.

Parking is available around the event venue. Kindly refer to our social media platforms or E-Guidebook for further information nearer to the event day. Participants are strongly encouraged to use public transport or official shuttle services (if provided).

Shuttle service details will be announced closer to the event date, subject to availability.

Yes. Medical support will be available throughout SCORE Marathon 2026. Medical tents, ambulances, and trained medical personnel will be stationed at the start and finish areas, as well as at strategic points along the race routes.

Medical tents will be located at the Race Village area and medical staff will be located at designated points along the race routes. The exact locations will be marked on the race route maps and communicated closer to event day.

Medical assistance includes first aid, treatment for minor injuries, heat-related conditions, dehydration, cramps, and emergency medical care where required. Ambulance support will be available for serious cases requiring hospital transfer.

Yes. On-course aid stations will be available along all race routes. These stations will provide water, isotonic drinks, and other refreshments as determined by the Organiser. The number and spacing of aid stations will be marked closer to event day.

Aid stations will be placed at regular intervals along the route. Exact locations and distances between aid stations will be published on our social media platforms, the Official Race Route Maps and E-Guidebook closer to the event date.

Yes. If you require medical assistance during the race, please alert the nearest route marshal, medical volunteer, or aid station personnel. Medical teams will respond promptly.

Please immediately notify the nearest route marshal, volunteer, or medical personnel. If possible, stay with the runner until help arrives.

In the event of an emergency, participants should remain calm and follow instructions from event officials, route marshals, and medical personnel. Emergency response teams are on standby throughout the event to ensure participant safety.

Participants who are unable to continue due to medical reasons will be assisted by medical personnel. Depending on the situation, you may be transported to the medical tent or transferred to a nearby hospital for further treatment.

Yes. Ambulances will be stationed at key locations along the route and at the event venue to ensure timely emergency response.

No. Participants are strongly advised to stop running and seek medical assistance immediately if they feel unwell, dizzy, excessively fatigued, or experience pain or discomfort. Your safety is our top priority.

Yes. Participants are encouraged to fill in the emergency contact and medical information section on the reverse of their race bib. This information may be used by medical personnel in case of an emergency.

Yes. For safety reasons, the Organiser and medical personnel reserve the right to stop any participant from continuing the race if they are deemed medically unfit to proceed.

It is on 18 & 19 July 2026 (Saturday & Sunday). The 5KM and 10KM categories will be held on 18 July 2026, while the 21KM and 42KM will be held on 19 July 2026.

SCORE Marathon 2026 will be held in Putrajaya. The exact venue will be announced at a later date.

 Registration for the event will close on 30 March 2026, or once all slots have been filled—whichever comes first

The distances available are 5KM, 10KM, 21KM, & 42KM.

Participants must be:

  • Aged 4 years old and above on Saturday, 18 July 2026, to participate in the 5KM category. Participants aged 4 to 12 must be accompanied by at least ONE (1) adult participant aged 18 years and above.
  • Aged between 10 to 15 years old on Saturday, 18 July 2026, to participate in the Malaysian 10KM Junior category.
  • Aged 16 years old and above on Saturday, 18 July 2026, to participate in the 10KM category.
  • Aged 16 years old and above on Sunday, 19 July 2026, to participate in the 21KM category.
  • Aged 18 years old and above on Sunday, 19 July 2026, to participate in the 42KM category.

Age qualification will be taken as of Event Day.

The flag-off times will be announced on a later date.

The race routes will be published on the SCORE Marathon Official Website here: Routes 

You may also follow the SCORE Marathon Facebook Page and/or Instagram Page to get updates on race route maps closer to the event date.

Yes, the Cut Off Times are as follow:

  • 5KM – 1 hour 30 mins
  • 10KM – 2 hours 30 mins
  • 21KM – 4 hours
  • 42KM – 7 Hours 15 mins
    For 42KM, there will be checkpoints along the route. If you do not reach any checkpoints within the stipulated times, you will be disqualified and may be required to board the sweeper bus. You will not be entitled to collect the finisher entitlements.

Unfortunately, finisher items are only reserved for registered participants who have completed the race. The finisher items can only be collected at the finishing line after the race. 

All participants will have to complete their run within the cut-off time to receive the finisher entitlements. Participants who are unable to finish the race within the cut-off time will be disqualified (DQ).

Yes, it is necessary. The race organizer reserves the right to deny entry of runners into the start pen without valid race bibs. 

Pets, bicycles, in-line skates, prams, push carts, shoes with built-in or attached rollers and any other wheel-run objects are not allowed on the course of the Routes other than Official Event and Medical Vehicles. The only exception to this rule is for the 5KM Fun Run category, where prams, strollers, and wheelchairs are allowed. However, we don’t encourage this. Please note that if you choose to bring a stroller, it will be at your own responsibility and risk. Our team will not be liable for any incidents or accidents that may occur as a result of using a baby stroller during the event.

There is a complimentary baggage check-in service at the race village where runners can deposit their belongings.

*Counters will only accept items secured in bag(s). Whilst maximum care and security will be enforced, the Organiser will not be responsible for any lost or damaged items, or delay in retrieving the bags. Participants are advised to arrive 1 hour before their start time to deposit their bags.

Please alert the route marshals or medical responders for medical attention.

Participants can check their official results by scanning the QR code on their bibs within 12 hours after the event has ended. Official results and ranking are based on the ‘Gun Time’.

‘Gun Time’ (officially accepted by the IAAF as the valid mode of measuring running time) is recorded as soon as the gun is fired and it includes whatever distance you had covered before you actually reached the start line.

‘Net Time’ is recorded only when you cross the start line. Race ‘Net Time’ is often shorter than Race ‘Gun Time’ as many runners do not cross the start line until several minutes after the official ‘Gun Time’ has begun.

If you registered for the Full Marathon but run the Half Marathon instead, you usually won’t get the Full Marathon finisher medal or certificate, because most races only award finisher entitlements to those who complete the distance they registered for. In this case, the race will typically mark you as DNF (Did Not Finish) for the Full Marathon.

You are allowed to change your distance or category before 1 May 2026. Any change requests received after this date will not be entertained. You may write to register@score.my for your request.

Yes, we’ve introduced the SCORE Double Challenge this year which allows participants to join up to 2 race categories. However, the combination of the 2 categories must be from different race days

T-shirt sizes can only be changed within 2 weeks after your registration. After this period, no changes in t-shirt size will be accepted. All change requests must be submitted before 01 May 2026. Any requests received after this date will not be accepted.
You may write to register@score.my for your request.

You may send an email to register@score.my regarding this request.

Yes, as set by the Sports Commissioner Office of Malaysia, it is compulsory to purchase the Group Personal Accident Insurance.

No. Registration fees are strictly non-refundable.

This is strictly not allowed. Please note that insurance coverage will not apply if someone else uses your bib.

⁠If the above error messages appear, please check your checkout cart. Your ticket will appear back in your cart, and you can continue with the payment process from there.

Credit/Debit card, Atome, Internet Banking, E-Wallet

If you did not receive your confirmation email, please check your spam, junk, promotions and social folders, or any other tabs in your inbox. If it is not there, please email info@heyjom.com with your full name, IC/passport number, and email address used for registration. Alternatively, you may also view your event on your HeyJom mobile app dashboard.

An email confirmation will be sent to the email address that you used to register for the race.

There could be several reasons:

  • The email is in your spam folder or junk mailbox.
  • The email has been blocked by your mail server and/or is treated as spam. 
  • Your registration was not successful.
  • There was an error in your email address.

Please check your spam/junk mailbox or your registration status via HeyJom. If all the above fails, please contact us at register@score.my and provide the following information:

  • Name
  • Email Address used for your HeyJom account
  • Contact Number

Please allow at least 3-5 working days for investigation.

Road closures will be implemented in stages during the event. Full traffic advisory and reopening times will be published closer to race day.

Parking is available around the event venue. Kindly refer to our social media platforms or E-Guidebook for further information nearer to the event day. Participants are strongly encouraged to use public transport or official shuttle services (if provided).

Shuttle service details will be announced closer to the event date, subject to availability.

A list of recommended hotels near the race venue will be shared closer to race day.

Privacy Policy

Personal Data Protection Act (PDPA)

Introduction

  1. HeyJom Sdn Bhd and its subsidiary companies (‘HeyJom’) respects your personal data and is committed to ensure that your personal data is protected at all times. HeyJom assures that your personal data is collected, retained and divulged for lawful purposes in a fair and justified manner.
  2. This Personal Data Protection Notice is issued in compliance with the Personal Data Protection Act 2010.

Personal Data

  1. HeyJom may collect your personal data such as your name, identity card number, address, contact number and other personal details filled in by you in the application, registration or customer survey forms or other relevant forms (either electronic or printed) or correspondence, documents, telephone calls or emails received from you relating to your interest to purchase HeyJom products/services or to enter into any other transactions or promotions with HeyJom.
  2. HeyJom will not at any time purchase or in any way commercially acquire any personal data from any illegitimate or illegal personal data databases.

Purpose of Collection of Personal Data
HeyJom collects and may process your personal data for the following purposes:

  1. To respond to your enquiries;
  2. To contact and provide you with regular communications relating to the relevant promotions or product that you have enquired;
  3. For the maintenance of customer databases and customer service related processes;
  4. Administrative purposes;
  5. Research purposes including historical and statistical record keeping purposes; and
  6. Other purposes necessary or related to the above mentioned purposes.
  7. All personal information i.e. name, contact number, email address, home address, etc., collected from users will be kept strictly private and confidential. This data will only be used to promote all future and upcoming events to our users.

Failure to Supply Personal Data
The personal data provided by you is necessary to HeyJom. If you do not provide all the information as requested, HeyJom will not be able to keep complete information about you, thus affecting HeyJom’s ability to accomplish the purposes stated in clause 3 above.

Disclosure of Personal Data

  1. HeyJom may disclose your personal data to the following classes of parties for the above stated purposes:-
    • Any related, affiliated or subsidiary companies of HeyJom;
    • HeyJom’s appointed service providers in relation to HeyJom’s support & marketing programmes or data processors (if any);
    • HeyJom’s business partners or online affiliates that provide service or product in connection with HeyJom’s business.
  3. HeyJom does not disclose your personal data to unaffiliated third parties without your consent. However, HeyJom may disclose your personal data if required by law or in good faith, if such action is necessary to comply with any law enforcement agency requirements, court orders or legal processes or fulfilment of the purposes mentioned in clause 3.

Right of Access
If you would like to make any inquiries or complaints or requests to access, correct or limit our processing of your personal data, you may contact HeyJom via mail, email or telephone in accordance with the following:

Address :
HeyJom Sdn Bhd,
C-3A-33A, Camilia Block, 10 Boulevard,
Lebuhraya SPRINT, PJU 6A,
47400 Petaling Jaya, Selangor, Malaysia.
Telephone : +603 7726 4277
Email: info@heyjom.com

Deletion of Collected Personal Data
Users may contact HeyJom via email: info@heyjom.com anytime stating their interest to remove/delete their data completely from our database.

  1. HeyJom Sdn Bhd and its subsidiary companies (‘HeyJom’) respects your personal data and is committed to ensure that your personal data is protected at all times. HeyJom assures that your personal data is collected, retained and divulged for lawful purposes in a fair and justified manner.
  2. This Personal Data Protection Notice is issued in compliance with the Personal Data Protection Act 2010.
  1. HeyJom may collect your personal data such as your name, identity card number, address, contact number and other personal details filled in by you in the application, registration or customer survey forms or other relevant forms (either electronic or printed) or correspondence, documents, telephone calls or emails received from you relating to your interest to purchase HeyJom products/services or to enter into any other transactions or promotions with HeyJom.
  2. HeyJom will not at any time purchase or in any way commercially acquire any personal data from any illegitimate or illegal personal data databases.

HeyJom collects and may process your personal data for the following purposes:-

  1. To respond to your enquiries;
  2. To contact and provide you with regular communications relating to the relevant promotions or product that you have enquired;
  3. For the maintenance of customer databases and customer service related processes;
  4. Administrative purposes;
  5. Research purposes including historical and statistical record keeping purposes; and
  6. Other purposes necessary or related to the above mentioned purposes.
  7. All personal information i.e. name, contact number, email address, home address, etc., collected from users will be kept strictly private and confidential. This data will only be used to promote all future and upcoming events to our users.

The personal data provided by you is necessary to HeyJom. If you do not provide all the information as requested, HeyJom will not be able to keep complete information about you, thus affecting HeyJom’s ability to accomplish the purposes stated in clause 3 above.

  1. HeyJom may disclose your personal data to the following classes of parties for the above stated purposes:-
    • Any related, affiliated or subsidiary companies of HeyJom;
    • HeyJom’s appointed service providers in relation to HeyJom’s support & marketing programmes or data processors (if any);
    • HeyJom’s business partners or online affiliates that provide service or product in connection with HeyJom’s business.
  2. HeyJom does not disclose your personal data to unaffiliated third parties without your consent. However, HeyJom may disclose your personal data if required by law or in good faith, if such action is necessary to comply with any law enforcement agency requirements, court orders or legal processes or fulfilment of the purposes mentioned in clause 3.

If you would like to make any inquiries or complaints or requests to access, correct or limit our processing of your personal data, you may contact HeyJom via mail, email or telephone in accordance with the following:-

Address :

HeyJom Sdn Bhd,

C-3A-33A, Camilia Block, 10 Boulevard,

Lebuhraya SPRINT, PJU 6A,

47400 Petaling Jaya, Selangor, Malaysia.

Telephone : +603 7726 4277

Email: info@heyjom.com

Users may contact HeyJom via email: info@heyjom.com anytime stating their interest to remove/delete their data completely from our database.